All too often, due to the growing pains of a scaling business, founders will focus on what needs to be fixed. However, instead of solely fixating on addressing the challenges that come with scaling a business, it is important also to prioritise nurturing and strengthening the focus and culture of high achievement that initially propelled the company's success.
The answer lies in establishing a work system and rhythm and then sticking to it. This means setting up processes and systems that support the culture of high achievement you want to maintain.
This is a combination of three things:
(1) clear focus on goals,
(2) the ability to track progress against them and
(3) a feedback loop for adjusting those targets.
You don't have to be too sophisticated, but the more data you collect, the more insights you can often find and you can get started quickly.
Have each team member pick three goals to achieve each month and ask them how they would measure themselves against their performance.
Agree to meet regularly. Make it a cadence, not a one-off event.
When you meet, focus on how close you are to achieving those goals. Always ask how they can move faster and what blockers you can eliminate that are slowing them down
When you’re a small team, everyone can be part of this rhythm as the team gets bigger, this rhythm can be translated into each of the growing team, but they all report back to the same weekly rhythm. By setting up this structure early, you will ensure that your team will always grow with an approach that is focused on results, driven by people accountable for those goals, that can adapt and innovate when there are challenges and are focused on pleasing the customer.
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